Help
Contact Nerve Savior: Who to Reach for Orders, Returns and Website Questions
For an order placed on eBay, start in your eBay purchase history: message the seller or open a return there. For extra order help, call the order desk at +1 (302) 200-3480 or email [email protected]. For page errors, privacy or press, email [email protected], Monday to Friday, 9:00am to 5:00pm ET. That inbox cannot see orders.
Written by the Nerve Savior editorial teamUpdated
Contact
How do I contact Nerve Savior support?
Four ways to reach us, plus the distributor printed on the bottle.
The fastest route depends on what you need. Orders placed through our order button are eBay orders, so eBay is the first stop for them.
Tracking and refunds
+1 (302) 200-3480
[email protected]
Order support. This desk can see your order. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
590 Madison Avenue, Floor 21
New York, NY 10022
Mail only. No walk-in sales.
Returns (New York)
1740 Broadway, Floor 15
New York, NY 10019
Include your full name, email and order ID. For orders on the eBay listing, the listing says the seller pays return shipping.
The bottle label also prints the distributor: Syvor LLC, Salisbury, NC 28146, Not printed. For orders placed through this site, use the order desk above.
The order desk and the sales email are for order help. The website inbox is for the site itself. We split them so each message lands with someone who can act on it.
Pick a channel
Which contact option fits my question?
Use eBay for anything about a purchase you made there. Use the phone or sales email when eBay does not solve it, and the website email for content, privacy and press.
| Your question | Best first step | Backup |
|---|---|---|
| Where is my package? | eBay purchase history, then "Track package" | Order desk, +1 (302) 200-3480 |
| I want to return a bottle | eBay order details, then "Return this item" | Order desk or [email protected] |
| Wrong item, damaged bottle or broken seal | Message the seller in eBay, with photos | Order desk |
| Change or cancel an order | eBay order details, as soon as possible | Order desk |
| Refund has not posted | eBay order details for the refund status | Your card issuer |
| Typo or wrong fact on a page | [email protected] | Mail to our office |
| Privacy request | [email protected] | Mail to our office |
| Is it safe with my medicine? | Your doctor or pharmacist | Bring the label with you |
eBay orders
How do I contact the seller about my eBay order?
Sign in to eBay, open your purchase history, and choose the Nerve Savior order. From the order details you can message the seller, track the package or start a return.
The listing our order button opens is sold by VitaminRush Health Shop, shipping from Salisbury, North Carolina (checked October 12, 2026). That seller handles payment, shipping and returns through eBay. Messages sent inside eBay stay attached to your order, which helps if you ever need eBay to step in.
Open your purchase history
Sign in to eBay and go to My eBay, then Purchase history.
Pick the order
Find the Nerve Savior listing and open "View order details".
Choose the action
Use "Contact seller", "Track package" or "Return this item". Add photos if a bottle arrived damaged.
Details on return windows live on the refund policy page, and delivery estimates on the shipping page.
Order support
When should I call the Nerve Savior order desk?
Call +1 (302) 200-3480 or email [email protected] when eBay messages have not solved an order problem. The desk handles tracking, changes and refunds for placed orders.
The phone desk may not be able to see every eBay order, so eBay stays the record of your purchase. If the desk asks you to mail a return to our New York returns address, include your full name, email and order ID in the package. Returns started on eBay follow the eBay label instead.
We do not publish refund dates. A refund posts after the seller receives the return, and eBay and your card issuer set how long it takes to show.
Before you write
What should I have ready when I contact support?
Have your order ID and the email on your eBay account ready. A clear photo of the label or the problem saves a round of back-and-forth.
Order details
The eBay order number, the date you ordered, and how many bottles you bought.
Photos
The box, the bottle and the safety seal if anything looks wrong. The label says not to use a bottle if the seal is damaged or missing.
What you want
Say plainly if you want a replacement, a return or an answer. One request per message is easiest to handle.
Please never send full card numbers or passwords by email. Checkout happens on eBay, and we never need them.
Website inbox
What can the Nerve Savior website email help with?
Write to [email protected] about the pages: a typo, a wrong number, a broken link, a privacy request or a press question. The inbox is staffed Monday to Friday, 9:00am to 5:00pm ET.
- Corrections: tell us the page and the sentence. Facts follow the bottle label, so a photo of your label helps.
- Privacy: ask what we hold about you, or ask us to delete your messages. See the privacy policy.
- Press and partners: say who you are and what you need.
This inbox cannot see orders, and it cannot give medical advice. Questions about whether the blend suits you belong with your doctor or pharmacist. Our side effects page lists what to ask them.
Health questions
Can Nerve Savior support answer medical questions?
No. We can point you to what the label says, but we cannot tell you whether the product is right for you. Nerve Savior is a dietary supplement, not a drug, and it is not a treatment for neuropathy or any disease.
Numbness, tingling, burning, weakness, foot sores or balance problems can come from diabetes, low B12 or another condition. A checkup comes before any supplement.
Bring the bottle to your appointment. The full ingredient list and the caution are printed on it, and our Supplement Facts page transcribes every line.
Response times
How long does Nerve Savior support take to reply?
We do not publish a set response time. The website inbox is read during its listed hours, Monday to Friday, 9:00am to 5:00pm ET, so a weekend message waits for Monday.
For eBay orders, eBay shows the seller's messages in your account, and eBay's own rules set the timelines for returns and disputes. If a reply seems slow, check the eBay order page before you send a second message.
By mail
Where is the Nerve Savior office?
Our office is at 590 Madison Avenue, Floor 21, New York, NY 10022, USA. It handles mail only, with no walk-in sales. The bottle names the distributor separately: Syvor LLC, Salisbury, NC 28146.
FAQ
Nerve Savior contact FAQ
What is the Nerve Savior customer service phone number?
The order desk number is +1 (302) 200-3480. It handles tracking, changes and refunds for orders already placed. If you bought through eBay, check your eBay purchase history first, since the order record, tracking and return button live there.
How do I contact the seller of Nerve Savior on eBay?
Open My eBay, then Purchase history, find the Nerve Savior order and choose "Contact seller" in the order details. The listing we link is sold by VitaminRush Health Shop. Messages sent this way stay attached to your order.
Is there a Nerve Savior email address for order help?
Yes, the order-help email is [email protected]. Include your eBay order number and the email on your account. The website address, [email protected], is only for page corrections, privacy and press, and it cannot see orders.
How do I return Nerve Savior bought on eBay?
Start the return from your eBay order details with "Return this item". The listing showed a 30-day return window with the seller paying return shipping when we checked on October 12, 2026. Follow the eBay return label.
Can I visit the Nerve Savior office in New York?
No, the office at 590 Madison Avenue is for mail only, and there are no walk-in sales. Orders go through the eBay listing linked from our order buttons, and order help goes through eBay or the order desk.
Who makes Nerve Savior and how do I reach them?
The label names Syvor LLC of Salisbury, North Carolina as the distributor, and it prints no phone number or website. This site is a retailer, not the manufacturer, so for order help use eBay or our order desk.
How fast does Nerve Savior support respond?
We do not publish a response time. The website inbox is read Monday to Friday, 9:00am to 5:00pm ET. eBay messages show in your eBay account, and eBay's rules set the timelines for returns and disputes.
Who wrote this
Written and reviewed by
Plain-language pages built from the bottle label, the order page and linked public health sources such as NIH, FDA and CDC.
Last updated . Read our editorial standards and the way we check reviews. This website is run by a U.S. retailer for Nerve Savior, not by the manufacturer. We get paid when you buy through our order links.
Keep reading
More about Nerve Savior
Shipping
Free U.S. shipping from Salisbury, NC, a 2-4 day estimate when we checked, and tracking inside your eBay account.
Read more
Refund policy
Step-by-step refunds through eBay, who sets the posting time, and the backup phone and returns address.
Read moreFAQ
42 short answers on ingredients, dose, safety, results, price, shipping and returns.
Read moreUSA Authorized Nerve Savior Retailer
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